BACK OFFICE ACTIVITY

The back office sector has the task of dealing with the Client to estimate a quote that could cover all the costs related to the material that has to be treated. While drawing up the offer, we will ask the Clients whether they need the work to be done according to any particular regulation (ASTM A 380, ASTM A967, EN 2516, ISO 16048, specific regulation requested by the client) regarding the full treatment, degreasing, pickling, passivation.

SUPPLIERS’ QUALIFICATION

Suppliers are qualified according to their reliability and availability using the historic documentation over the course of the years. The relationship with the supplier is maintained only if they are able to satisfy the needs of every Client, not only when it comes to the costs, but also for the facilities they employ and the qualified technicians they provide.

CONTROL OF IMPUT MATERIAL

Each work batch goes through a quality control before being treated. This activity provides our Clients with feedback about the compliance of the products sent to us. If Elettrozinco spots a flaw in the material, this is immediately pointed out through a specific codified module exclusively made for this purpose and, if needed, we will not proceed with the pickling and passivation procedures.

CUSTOMER CARE

A functioning supply chain guarantees, to all the companies that form it, the optimal manufacturing of a specific product, thus becoming competitive on the market. For this reason, Elettrozinco also assists its Clients with problems that are not strictly related to our part of the manufacturing process.

DELIVERY TIMES

Elettrozinco guarantees the delivery times arranged with the Client. Elettrozinco has an internal organisation that allows us to manufacture top quality products, while at the same time meeting strict deadlines.

SALT SPRAY TESTS

Salt spray tests can be conducted if requested by the client